Our response to COVID-19
Workplace recovery

Workplace Recovery

Protect your business from the impact of unexpected events. Our extensive workspace network can give your team a place to work in times of crisis. We’ll partner with you to make sure it’s business as usual for you and your customers, with a fully-furnished, serviced office for as many people as you need.

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Our global network of office spaces enables you to mitigate the risk of the unexpected, with ready-to-use workplaces available within as little as four hours.

Three plans

The right support for the right people

Our workplace recovery plans offer flexible, responsive support so you can ensure business continuity. It's unlikely that you need the same recovery plan for every member of your business, so you can choose the right plan for different teams and roles.

  • Dynamic - guaranteed workspaces ready in a day
  • Reserve - workspaces reserved 24/7, available immediately
  • Rapid - emergency, on-demand workspaces

What to expect

Hit the ground running

Our serviced offices give your team everything they need to keep your business running – for as long as you need. Walk in, knowing everything is set up and ready-to-use, while our experienced community teams are on-site to support with any additional needs.

  • Your own private office space
  • Business-grade WiFi & secure IT infrastructure
  • Access to meeting rooms and breakout areas
  • Security, cleaning, utilities & maintenance
  • Direct business phone line
  • 24/7 access

Global network

Support wherever you need it

We offer you the security of a trusted global recovery platform. Our scale allows us to recover hundreds of businesses a year, from all kinds of disruption – from natural disasters to power cuts. Access thousands of workspace locations in every major city and transport hub worldwide, so you can keep your business running wherever unexpected events happen. 

    Workplace recovery plans

    We offer three workplace recovery plans. Compare them below and choose the right one for the right people. Then get in touch and our team will help prepare your business for the unexpected.

    Dynamic

    Fully-equipped, private office space, ready in a day
    • Fully equipped, private office space, ready in a day
    • Available for 30 days per year – includes meeting room and lounge access
    • Recommended for 20% of your team

    Reserve

    • Private workspace reserved and available 24/7
    • Unlimited test days each year so you’re prepared for anything
    • Recommended for the vital 1% of your team

    Rapid

    • On-demand space for any of your team who need it
    • Coworking facilities and office space included
    • Unlimited usage at thousands of locations

    Price & availability

    Let's discuss your workplace recovery needs

    If your workplace is facing a crisis now, our experienced advisers are ready to help you find a solution today. Our team will help you build the optimum workplace recovery plan.

    Answer your workplace recovery questions

    Our team is ready to answer your questions.

    You may need a combination of all three - think about your workforce and the kind of support you'd need to keep critical (and non-critical) teams working. Dynamic gives you a functioning, private office space within a business day - we recommend this for 20% of your team. Reserve gives you a permanently reserved workspace - ideal for the 1% of roles. Rapid provides ad-hoc, emergency workspace to any member of your team who needs it.

    We understand the critical importance of keeping your business running and provide collaborative and proactive support in a crisis. John Frost, M&S Head of Business Continuity, explains how Regus worked with them during an emergency at their UK headquaters in Paddington, London: "Regus supported an interruption in which we were able to continue business as usual for more than 2,000 colleagues in our head office, due to a gas main being ruptured outside the building.


    "The Regus team were able to identify alternative workspace in less than four hours, which was far quicker than the 24-hour SLA that we willingly signed up to. This was greatly appreciated as the incident was the Monday before Christmas and, therefore, a significant commercial time for our business. The Regus team understood the urgency of the situation and responded exceptionally well with clear communication a key part of the successful response."


    Business interruption insurance is not an answer to disaster – it may help limit financial loss, but it cannot return service to the customer, nor restore a lost reputation. Your business is most vulnerable when an unpredictable disaster strikes. Without a proper plan that considers every available solution, the chance of failure is greatly increased. 


    The best plans will strike a balance between:

    • - Dedicated workplace recovery for critical staff needing specialist equipment
    • - Pre-designated office space for staff dealing with confidential information
    • - Non-critical staff working at home during a recovery period
    • - Facilitated flexible office spaces to maintain a team approach and allow access to facilities.
    The best prepared businesses know what matters and what is needed to keep working. They also pay attention to the needs of employees during a disaster recovery operation. These needs might include:
    • - Family commitments
    • - The desire to work within a team
    • - Access to support networks
    • - Secure communications
    • - Modern facilities.
    Consider the transport links or parking facilities. If you’re planning for the threat of power cuts or regional evacuations, be sure to choose a location far enough away from the existing office not to be impacted by the same event. And consider your staff’s response to a new location – is it as accessible for your team and will they be happy to travel there?
    The idea of working from home may initially seem like an attractive one, and may indeed be the best option for employees who already practice it, but when used only as an emergency option it makes many assumptions and is rarely sustainable in the longer term. There is an assumption that all employees have sufficiently fast, reliable and secure internet connections and communication networks. And disasters are not confined to commercial property alone – residential areas can also be hit, and often with far greater consequences. Also, it’s important to remember that staff working at home can quickly feel isolated, with a lack of interaction with colleagues.

    Download more information

    en-gb-workplace-recovery-checklist

    February 2020

    Workplace recovery checklist.

    en-gb-workplace-recovery-whitepaper

    February 2020

    How to protect your business from a catastrophe.

    More ways to work

    • Office Space

      Give your team a place to focus, thrive and grow, while we take care of all the details.
      Learn more
    • Coworking

      Be part of a vibrant coworking community with dedicated desk or hot-desking options.
      Learn more
    • Virtual Offices

      Build an instant presence wherever you need to be, at prime business locations.
      Learn more
    • Membership

      Access our global network of workspaces and business lounges, as often as you need.
      Learn more
    • Meeting Rooms

      Professional rooms for your next training session, interview or pitch, wherever you need it.
      Learn more

    * All prices shown are valid at the time of enquiry, based on 24 month contracts. Prices are subject to change and will vary depending on the specifically selected products and services. Office Space and Coworking prices are per person per month and are dependent on inventory availability. Ts and Cs apply.