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Customer Support

If you have a customer support question, please ask your center’s Community Team who are not only a great source of information, but can help you with the majority of enquiries. If you still require assistance, you can log in to MyRegus, where you can find additional resources and raise a support ticket.

How your Community Team can help

For a quick answer, contact your Community Team. They can help you with a range of topics:

  • DateHelp with making and managing your bookings
  • accountUpdating account details or answering billing queries
  • SkytvQuestions regarding IT equipment or other technical support
  • SearchAny other general enquiries you may have

Getting support through MyRegus

MyRegus can be accessed 24/7 and has a range of useful information and resources:

  • SolutionsAccess “how to” guides and other useful resources
  • all inclusiveView answers to frequently asked questions
  • flexibleProvide feedback about your experiences
  • callbackRaise a support ticket if you need additional help