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Virtual Offices: Frequently Asked Questions
- What are virtual offices?
- Are offices available to me as a Regus virtual offices client?
- Will a Regus virtual offices program work for my home business?
- Will a Regus virtual offices program work for my small business?
- Will a Regus virtual offices program work for my medium or large business?
- How does a virtual offices program allow my business to grow?
- How does call forwarding work for virtual offices?
- How are my phone messages handled with a virtual offices program?
- How does mail forwarding work with a virtual offices program?
- Does a virtual offices program allow me to use a physical office?
- Does a Regus virtual offices program include a solution for meeting with clients or associates?
- What types of amenities are available to a virtual offices customer?
- How do I manage my virtual offices account?
1. What are virtual offices?
Regus virtual offices provide all the benefits of a prime office location, without the need for you to be there. Virtual offices offer a vital business address in many of the world's best business hubs from New York to Tokyo. Professional virtual offices operators offer live call handling using your business name. Your Regus virtual offices number is equipped with seamless call forwarding so you'll never miss a call. Plus you have 24-hour remote access to your Regus virtual offices voicemail. Even if you expand or relocate, you'll never have to change your business address. And if you expand into a new market, Regus is sure to have locations with virtual offices nearby.
When you're on the road you have access to secretarial services and business lounges with your Regus virtual offices membership. Mail received at your virtual offices business address can be forwarded anywhere in the world by postal mail or facsimile or held for pickup. With Regus virtual offices you can have an instant presence anywhere for only dollars a day.
2. Are offices available to me as a Regus virtual offices client?
A Regus answering service program offers up to 40 hours of shared office usage per month.* After that you can pay as you go with offices available from $15 per hour. With a Regus answering service program you get a dedicated answering service phone number with call forwarding plus our mail forwarding services. Your office usage of up to 40 hours per month includes access to furnished offices at your location, with high-speed Internet connectivity, free local calling and available secretarial support.
3. Will a Regus virtual offices program work for my home business?
When you want to present a downtown business address to your clients and benefit from the cost savings of a home office, a virtual offices program is right for you. You benefit from a world-class business address with a Regus virtual offices program. And with virtual offices call forwarding you will never miss a call whether you are in your home office or on the road. Our virtual offices operators handle your incoming calls in the name of your business and your calls are seamlessly transferred to your preferred number by our virtual offices telecom system. Your virtual offices operator can transfer the live call to your home voicemail or virtual offices voicemail, or even e-mail you the message! If you decide to expand or move, a Regus virtual offices business address means you'll never have to change your address. And our Regus virtual office product offers up to 40 hours of office space usage per month in addition to meeting rooms and secretarial services at any of our 950 Regus business centers worldwide.
4. Will a Regus virtual offices program work for my small business?
A Regus virtual offices program can give a small business a big presence. Call forwarding and mail forwarding allow your company to be anywhere you need to do business without the need to have a dedicated office. A professional operator answers your virtual offices phone in the name of your business. Your incoming virtual offices calls are seamlessly forwarded to your preferred number or messages can be taken and delivered according to your specifications. When it comes time to test a new market, you can reduce your setup costs with a Regus virtual offices program. Relocating or expanding is easy with 950 Regus virtual offices locations, and you'll never have to change your business address. Our Regus virtual offices product offers up to 40 hours of office space usage per month in addition to meeting rooms and secretarial services.
5. Will a Regus virtual offices program work for my medium or large business?
Virtual offices allow you to set up a local presence without expanding your real estate portfolio. You'll instantly have a dedicated virtual offices business address, allowing you to test a market without the risk of leasing office space. And with virtual offices call forwarding your calls can be forwarded to your existing telecom infrastructure. Rely on a Regus virtual offices program to generate increased customer contact without the added expense.
6. How does a virtual offices program allow my business to grow?
You can easily test new markets with a Regus virtual offices program without the need for capital investment. With your virtual offices agreement you also receive priority access to Regus meeting rooms for your meeting needs. When your organization needs a physical office you are able to keep the same business address and phone numbers from your virtual office upon upgrading to a physical office in that business center. With your virtual offices operator handling your inbound calls and messaging, you can focus on growing your business.
7. How does call forwarding work for virtual offices?
A Regus virtual offices operator will answer your calls in the name of your business. Based on your specific instructions, your virtual offices operator will seamlessly forward your calls to your specified number (a cell phone for when you're on the road, a central office phone or your home phone) anywhere in the world.
8. How are my phone messages handled with a virtual offices program?
Should you be unavailable, your virtual offices operator will direct your callers to your virtual offices voicemail or to your off-site personal voicemail. You can even have your virtual offices messages e-mailed directly to you! You'll never miss a message with a Regus virtual offices program.
9. How does mail forwarding work with a virtual offices program?
Virtual offices mail forwarding services will forward postal mail received at your virtual offices business address to your preferred location, fax it worldwide or hold it for you to collect.
10. Does a virtual offices program allow me to use a physical office?
A Regus virtual offices program is a perfect solution for when you may need an office on-demand but not daily. With a Regus virtual offices program you receive 16 hours of shared office usage per month.* You can walk in, sit down, plug in and be working in minutes in a professional business environment whenever you need one. You can upgrade at any time to a full-time office and keep your virtual offices business address.
11. Does a Regus virtual offices program include a solution for meeting with clients or associates?
In addition to your virtual offices business address and message handling, you will have access to the Regus meeting room network on a pay-per-use basis. This service is great for those times when you need to conduct business face to face. Your virtual offices membership gives you priority access to meeting rooms in any of our 950 prestigious business center locations in major business markets.
12. What types of amenities are available to a virtual offices customer?
As a virtual offices client you receive full access to a trained administrative staff for tasks ranging from photocopying and binding to full document translations. Plus, at our prime business addresses, we have beautifully appointed reception, breakout and kitchen areas for your use. Virtual offices customers also receive priority access to meeting rooms and training facilities worldwide. And with a Regus virtual offices program you receive 16 hours of serviced office usage per month.* You can also upgrade to a full-time office and keep your virtual offices business address.
13. How do I manage my virtual offices account?
You receive dedicated virtual offices account management with one point of contact for all your needs. Through one point of contact you can modify your virtual offices preferences and set up your virtual offices account instructions as well as virtual offices billing. And with a Regus virtual offices program, billing is simple. You receive one single monthly bill with no hassles and no hidden costs.
*Available only in most U.S. locations
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