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If disaster strikes, how will your business get back on track?


Global Operations Director

Business disaster recoveryFire. Flooding. Data loss. Even terrorism. It’s unpleasant to think about, isn’t it? And maybe that's why Regus research found that only half of companies around the world have a plan in place. 

Downtime following a crisis can be hugely damaging to any organization. And in an economic downturn, it’s even more important to be able to return to business as usual if disaster strikes. 

In fact, the American Red Cross estimates that as many as 40% of small businesses never reopen following a major disaster, such as an earthquake or flood.

One way you can ensure continued staff productivity is to have adequate workplace recovery solutions in place. 

On July 7, 2005, the British Medical Journal (BMJ) in London found itself at the center of terrorist attacks that shook the city. A bus exploded outside its offices, leaving staff without access to the premises, but still with a weekly publication to get out. 

In the hours, days, and weeks following the attack, the BMJ worked with recovery solutions provider SunGard Availability Services to set up a temporary office from where they could continue their work. 

That first week after the attack, the journal went to press only 20 minutes later than the usual deadline, maintaining its tradition of never failing to publish since its founding in the 1840s.

Energy supplier Centrica implemented its recovery service with SunGard when a telephone fault in one of its call centers in Edinburgh prevented prepayment customers from replenishing their heating meters on what was a cold Scottish public holiday. The recovery service meant they could set up a dual call center service and serve customers while fixing the problem at the original site. 

As businesses expand abroad, sometimes in markets with social unrest, having effective cover in place is also becoming important.

Now, thanks to a new partnership with SunGard, Regus customers can get access to SunGard Restart business centers—clusters of fully-equipped premises in 1200 Regus locations around the world. Desks, phones, Internet access, and fax and photocopying machines are offered as standard services, while meeting rooms and conference facilities are available on a pay-as-you-need basis. 

It’s definitely reassuring to know that you can continue doing what you do best even if the unthinkable happens. 

 

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